Popis kurzu
Již ne kontrola a řízení - ale spolupráce a komunikace jsou nejdůležitější pro dosáhnutí nejlepších výsledků. Naučte se vůdčím dovednostem potřebným pro efektivnímu naslouchání, získání důvěry a zastávání spojení mezi obchodní komunitou a vývojářským týmem. Objevte formy vedení a komunikační styly, které Vám umožní postoupit dál v kariéře obchodního analytika. Naučte se techniky pro řešení konfliktů. Získejte praktické zkušenosti s analýzou stupňů týmového vývoje a maximalizováním zapojení uživatelů do pracovního procesu.
Školení vedená v anglickém jazyce podléhají 20% příplatku k uvedené ceně. / Courses held in English have 20% extra fee to the above price.
It is no longer about control and management, but more about collaboration, consensus, communicating for results, and leadership. Learn to develop leadership skills required to effectively listen, earn trust, and serve as an effective liaison between the business community and the development team. Discover forms of leadership and communication styles that advance your business analyst career. Learn techniques for resolving conflict. Gain hands-on experience in analyzing stages of team development and maximizing user involvement and ownership.Určeno pro
- This course is intended for business analysts and related professionals such as Project Managers, QA Managers, Project Customers, Technical Leads, Systems Engineers or anyone with a substantive role in the success of projects
- By successfully completing this course, the participant earns 32 educational contact hours or CDUs which may be applied to meet IIBA® requirements for initial or continuing certification
- By successfully completing this course, the participant earns 28 educational contact hours or PDUs which may be applied to meet PMI® requirements for initial or continuing certification
Obsah kurzu
Learn how to:
- Apply proven facilitation techniques in requirements gathering meetings.
- Explain stages and pitfalls in the project life cycle team development.
- Effectively mange the conflict inherent in all projects.
- Identify barriers to customer project involvement and ways to overcome them.
- Discover ways to communicate when discussing unclear user needs.
- Perform collaborative analysis that engages customer ownership.
- Create a stakeholder analysis that identifies ownership and risk.
- Elicit requirements from users that are resistant to change.
- Evaluate and select the most appropriate method to present both quantitative and qualitative results in a form appropriate to various stakeholders.
For more info about this course please open datasheet
Studijní materiály
V angličtiněNávaznosti
- Advanced Business Analysis topics such as Meetings Toolbox for Business Analysts (HE554S)